Prima | Old Royal/Steel

Shipping Policy

Delivery is FREE in South Africa for all orders of R850 or more. Orders less than R850 will have a standard R150 delivery fee anywhere in South Africa. Dispatch Time Orders received Monday to Friday before 12pm will be processed the same day. Order received from after 12pm on Friday to Sunday will be processed for dispatch on the following Monday. Delivery Time If you live in Gauteng or a major city such as Durban, Bloemfontein, Nelspruit etc, your order should be delivered between 2-4 working days If you live in a major city in the Eastern or Western Cape, your order should be delivered between 3-5 working days If you live in an outlying area, your order can take from 4-6 working days or a week to be delivered. Please note: There are no deliveries on weekends and public holidays. Please note: Aranda Textile Mills will not be held responsible, if for reasons outside of our control, when a delivery is delayed.

Refund Policy

Refunds and Returns Prior authorization must be obtained before returning any goods. No unauthorized returns will be accepted. Only flawed products will be authorized for refunds. Shipping charges and special orders, are non-refundable. Items accepted must be returned in original packaging and undamaged. All postage and handling on return orders shall be at the expense of the customer. A 20% restocking and administration fee will be applied to authorized returns. No refunds or exchanges will be given after 5 days of receipt of goods. Legal When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.